Business
API Outsourcing, Inc. (API) is a leading finance and accounting outsourcing (FAO) provider of back-office automation services. By transforming manual, paper-dependent document management, billing, and payable processes through proprietary imaging, printing, and workflow systems, API enables clients to outsource invoicing and other tasks to minimize the labor-intensive work associated with back-office processing. API offers flexible a la carte services with transactional pricing, or full outsourcing of back office functions. This provides clients with increased information accuracy, cost savings of 30-60%, and more time to focus on their core business. API Outsourcing currently processes millions of transactions annually and uses Six Sigma techniques for high quality, consistent service.

Services
Founded in 1998, API remains focused on the key objective of delivering services to transform manual paper-dependent activities into innovative automated processes.

API outsourced document management services include:

• Accounts Payable Automation
• Billing Automation and Invoice Management Outsourcing
• Electronic PO Processing
• On-line payment and collections
  
• Travel and Expense Reports
• Freight Payment Automation

Benefits
API’s services provide clients not only with cost savings, increased efficiency, and improved financial controls, but also environmental benefits through a dramatic reductions in printing, paper usage and waste.

Clients
API provides outsourced finance and accounting services to hundreds of mid-sized and large clients across a diverse range of industries including transportation, manufacturing, distribution, industrial services, insurance, banking and entertainment. The 99% client retention rate is a testament to the quality of service API delivers.

API Methodology
API’s methodologies and expertise truly transform the control and execution of your business processes. This process transformation is what sets API apart from the competition. API’s process includes the completion of a Requirements and Definition (R&D) study prior to the implementation of any solution. This stage has been proven to be invaluable for clients in documenting the requirements, variables, and decisions that must be made before processes are transferred. It ensures compliance with SOX requirements and allows real time validation of the processes before moving to production.

Client Care
API provides a dedicated hands-on Client Care Specialist to support your business with exceptional customer service. API's Client Care Tracking System ensures that issues and resolutions are documented, trends are identified and response times measured in order to continuously improve API’s processes and service. You will receive a report card on both your and API’s performance on a regular basis. This insures that performance results are being clearly communicated and that issue resolution is prompt.