Company > News

Affinity Plus 5-Year Contract Renewal for Automation of Member Statements

St. Paul, MN, August 2004 - API Outsourcing, Inc., a business transformation outsourcing company for billing and accounts payable process automation solutions, announced a five-year contract renewal with Affinity Plus Federal Credit Union (Affinity Plus) in support of the creation and distribution of member monthly statements and time-sensitive daily notices.

Affinity Plus' strategy is to build long-term relationships with members in search of financial solutions. Their promise is to deliver an exceptional banking experience to every member, every time. The success of this strategy involves active conversations and understanding of member needs and objectives. This relationship-centric strategy sets Affinity Plus apart from many financial institutions and has resulted in significant growth in membership and asset base.

"Our partnership with API gives us the capability to consistently deliver on our promises and exceed member expectations for service," declared Kyle Markland, Affinity Plus President and CEO. "This capability, in turn, allows us to operate in an efficient and cost-effective manner."

"It's truly a pleasure to work together in a business relationship with an organization like Affinity Plus," stated Gary Halleen, API President and CEO. "Affinity Plus is unusual in their passionate commitment to delivering a high level of customer service and member communications."

About API Outsourcing, Inc.
API Outsourcing, Inc. (API) is a leading provider of state-of-the-art billing and accounts payable automation solutions for Fortune 1000 firms. Headquartered in St. Paul, MN, outsourcing services are delivered through production facilities located in Two Harbors, MN and Waunakee, WI. API was founded in 1998 to deliver services to transform clients' manual paper-dependent billing and accounts payable processes into innovative automated processes. The company currently processes over 200 million transactions annually. Clients benefit from the significant increase in process efficiency, profitability and financial control. API is a Six Sigma service provider. Please visit www.apioutsourcing.com or call 651.675.2600.

About Affinity Plus
Affinity Plus Federal credit Union is the largest state-based credit union in Minnesota with over $910 million in assets. Headquartered in St. Paul, Affinity Plus is owned by over 120,000 members, who are served by 20 branch offices located throughout the state. One in two Minnesotans is eligible to become a member of Affinity Plus through a broad range of eligibility criteria; all others are eligible for membership through the Affinity Plus Foundation. Additional information is available at www.affinityplus.org or by calling 651.291.3700 or 800.322.7228.

Back to API News