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Gary Halleen, President & CEO, API Outsourcing, Inc., to jointly present with Northwest Airlines at The 2005 Outsourcing World Summit, February 21-23, 2005 in San Diego, CA

St. Paul, MN, November 2004 – Gary Halleen, President & CEO, API Outsourcing, Inc., to jointly present with Northwest Airlines at The 2005 Outsourcing World Summit, February 21-23, 2005 in San Diego, CA.

The presentation entitled, “An Outsourcing Success Story”, explores the path taken to drive enhanced efficiencies and cost savings.

“We discovered a great deal about the powerful process and financial potential from onshore outsourcing through our journey and we would like to share those learnings with other executives who are about to embark on this process,” said Halleen. “We will discuss from the customer and vendor perspectives the importance of structuring the selection process, creating reality-based service level agreements, communicating throughout the change process—to create even greater value for both parties on a continual basis.”

For the past eight years The Outsourcing World Summit has brought together the most innovative and thought-provoking minds from across business and government. These minds come from all around the world to explore outsourcing’s latest developments and to shape its future. The Summit is a unique, once-a-year global gathering designed for and attracting the key players from across the field. It explores the issues of the day including globalization, onshore outsourcing, industry convergence and the politics of outsourcing.

Main speakers will also include Michael F. Corbett, outsourcing’s best-known expert; Robert Reich, economist, professor, author, and former U.S. Secretary of Labor; Fred Brown, past chairman of the American Hospital Association; and Chris Disher, leader of Booz Allen’s global outsourcing service. Case studies and in-depth practical experiences will be shared by executives leading some of the most important outsourcing initiatives of our times at such companies as American Express, Bell Canada, Northwest Airlines, Cisco Systems and Procter & Gamble.

To view details on The 2005 Outsourcing World Summit please visit www.corbettassociates.com. For information on API Outsourcing, Inc. visit www.apioutsourcing.com.

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