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API Outsourcing at the 2005 Outsourcing World Summit

The 2005 Summit, hosted by Michael F. Corbett & Associates, was held in San Diego on February 21-23rd. API’s President & CEO Gary Halleen, and Betsy Sagnes, Northwest Airline’s Director of Cargo Accounting, led the session titled:
An Outsourcing Success Story: Northwest Airlines (Business Process Outsourcing)

The session showed how Northwest Airlines partnered with API Outsourcing to obtaina full billing solution that successfully lowered costs, reduced Days Sales Outstanding,and improved customer relations – all strengthening the airline’sleadership position. Betsy Sagnes discussed Northwest’s considerationsin choosing to outsource, the problems they faced, the thought processes regardingthe change that would and did occur, and the results achieved. For more informationon this story click here.

Company > News

API RECEIVES FIVE-YEAR CONTRACT RENEWAL FROM NORTHWEST AIRLINES


St. Paul, MN, June 10, 2005 – API, a leader in billing and accounts payable automation solutions to the Logistics Industry, announced a five-year contract renewal with Northwest Airlines.

Northwest is the largest cargo carrier of all U.S.-based combination cargo and passenger airlines. As such, Northwest serves daily a significant customer base across the globe. This contract renewal includes API’s automated billing solution which incorporates online linking of invoices to waybills for NWA’s customers worldwide. Invoices are presented using traditional mail delivery, email and File Transfer Protocol. Northwest’s customers are able to access their invoices and electronically linked supporting documents through the Northwest-branded customer Web portal.

API, a business process specialist in assisting Logistics clients to transform their back-office manual activities and reduce costs 30% to 60%, has been supporting Northwest since 1999. Additional business benefits have included reduced days sales outstanding and adoption of electronic invoices over paper invoices.

About API Outsourcing

API is a leading provider of state-of-the-art billing and accounts payable automation solutions. Headquartered in St. Paul, MN, outsourcing services are delivered through onshore production facilities located in Minnesota and Wisconsin. API delivers services to transform clients’ manual paper-dependent billing and accounts payable processes into innovative automated processes. The company currently manages over 250 million transactions for clients annually. Clients benefit from the significant increase in process efficiency, profitability and financial control. API is a Six Sigma service provider. Please visit www.apioutsourcing.com or call 651.675.2600 to learn more about the business benefits being delivered to clients.

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